Practical IT Support for Small Businesses

Built for offices of roughly 5–50 employees. If your office manager is also your IT department, start here: pick the problem in front of you, add support as you grow, and know what it starts at before you ever get on a call.

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IT Asset Inventory

“We don’t know what we own, or what’s about to die.”

Know what you own, who has it, and what needs replacing first: device details, assigned users, serial numbers, warranty dates, and a first-pass replacement priority list.

From $995 · up to 25 devices
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Employee IT Ready

“Who still has access, and who should have it?”

Checklists, account and license setup, and equipment tracking, so new hires are ready to work and departures don’t leave open access behind.

From $995 setup, then $225 per event
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Small Business IT Support

“We keep losing time to the same computer problems.”

Someone to call: remote help with printers, email, file access, and Wi-Fi, routine Microsoft 365 administration, and vendor coordination.

From $750/month · 5 hours included
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Backup & Recovery Check

“If the server died tonight, could we be back to work tomorrow?”

A coverage map, a review of backup job results, one sample restore, and a written list of gaps, so you find out before an outage that backups actually work.

From $750
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Servers, QuickBooks & Remote Access

“Our accounting software lives on one old server.”

Support for on-premises servers, QuickBooks and other business software, and the remote access your team relies on, including a review of anything exposed to the internet.

Scoped after your discovery call
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Managed IT & Security

“We just want IT to be handled.”

One agreement covering devices, accounts, network care, remote support, and security basics, with monthly reporting.

From $125/user/month · $1,500 minimum

The 3-page service guide covers what each option includes, what it starts at, and how we scope work so a two-hour fix doesn’t turn into a ten-hour surprise. Want the full guide with pricing and terms? Request it through the contact form. Looking for security, cyber insurance, or AI readiness help instead? See the Technology & Security Baseline.

Download the Service Guide Book a Free Discovery Call

Two Plans, Two Different Jobs

The support plan is about having someone to call. Managed IT is about keeping your environment in shape before things break. If you want us to keep devices patched and protected, that’s Managed IT.

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Small Business IT Support

From $750/month · 5 hours included

Included

  • Remote help with printers, scanners, Outlook, file access, Wi-Fi, and routine workstation issues
  • Routine Microsoft 365 administration: users, groups, shared mailboxes, and licenses
  • Vendor coordination, scheduled support sessions, and a monthly review of completed work (these count toward the five hours)

Not included

  • Patching, backup monitoring, and security oversight
  • Hardware and third-party subscriptions
  • Optional add-ons: device maintenance from $35/workstation/month ($400 minimum) and network care from $750 setup plus $250/month

Additional charges

  • Extra approved work: $150/hour
  • Remote work has a 30-minute minimum; onsite work has a two-hour minimum plus travel
  • Prepaid hour blocks available at a discount
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Managed IT & Security

From $125/user/month · $1,500 minimum

Included

  • Patching and maintenance for up to two devices per user
  • Endpoint protection and identity administration
  • Routine onboarding and offboarding, plus remote support
  • Basic care for up to five shared network devices
  • Monthly reporting in plain English

Not included

  • Security monitoring staffed around the clock, incident response, or compliance certification
  • Initial onboarding and stabilization, which are quoted separately
  • Licensing and backup coverage, which are itemized in your proposal

Additional charges

  • Extra device beyond two per user, or shared workstation: $50/device
  • Extra network device beyond five: $25/device
  • Server management: $150/server (standard) or $250/server (business-critical)
  • After-hours or emergency work: by arrangement, generally $200–$300/hour

Prices are starting points for the stated scope. Your written proposal confirms the final scope and charges before paid work begins. Hardware, subscriptions, travel, and applicable taxes are separate unless the proposal includes them. BlueStrata does not provide 24/7 support or incident response.

Common Questions About Working With BlueStrata

Do you work onsite?

Yes. Service is remote-first, with onsite visits across Aurora and the Denver Metro when the job needs it. Onsite work has a two-hour minimum plus travel.

Do we have to use Microsoft 365?

No. Microsoft 365 and Azure are my specialty, but I also support Google Workspace environments, and equipment, network, server, and general support work in mixed environments. Google Workspace work is scoped individually.

Who owns our accounts and documentation?

Your business keeps ownership of its accounts, equipment, and business data. Access uses named accounts and appropriate permissions where supported. Deliverables and handoff responsibilities are documented, and credentials are transferred securely.

Ready to talk it through? Book a free 30–45 minute discovery call, or download the 3-page service guide first. If you would like the full guide with pricing and terms, request it through the contact form.

Book a Free Discovery Call Download the Service Guide